ReportCompetence Framework_DEF_19.06.2018

The European Commission support for the production of this publication does not constitute an endorsement of the contents which reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein. [Project Number: 2017-1-SK01-KA204-035385] 4.2. The competence framework Based on the collection of qualitative (interviews and documentation research) and quantitative (questionnaires) samples that has been carried out in every consortium country on the professional competences that career guidance professionals should have, and after perceiving this list of competences as the competence profile required for promoting employment or occupational groups efficiently, we develop our COMPETENCE FRAMEWORK FOR CAREER GUIDANCE PROFESSIONALS in the context of the Qualify project. For a better understanding of the suggested competence framework, we must start by developing the idea that has served as the starting point for the investigation: Answer the question: how must a career guidance professional act? Both the qualitative interviews and the questionnaires carried out in those 4 countries have been oriented to the search of an answer for that question. The conclusions obtained are the following: • Guidance professionals must examine the market and consider what those responsible for the Human Resources department need in a continuous and changing process. • Guidance professionals must speak the same language as the guided individual. It is necessary that they know the different profiles, which implies some knowledge of the new social reality: news jobs, new agreements, new studies. • They must be highly empathetic and assertive. • They must be tolerant in order to adapt themselves without prejudice to the new immigrant population. • The must be familiar with behavioral and educational norms, and with social reality. • They must provide a wider and more flexible profile to the guided individual. This means that a person with some precise knowledge must be motivated to move forward to other professional fields which were unconceivable before. Based on the conclusions obtained, the Competence Framework has been created around 5 dimensions. These dimensions as a whole define the complete profile of the career guidance professional: 1. Emotional competence: ability to properly handle effectively the different emotions that may arise in certain cases and in certain contexts. 2. Relational Competence: the way people connect with others, especially in the working field. 3. Competence of managing tasks: the way people tend to do their tasks and act in their labour field. 4. Ability of learning to learn: it is connected to learning, entrepreneurship and the ability to organise the learning process individually and in a team with the rest of the working team. 5. Digital competence.